# FOTOKINO — full AI / LLM site guide This is the extended companion to [llms.txt](https://www.fotokino.sk/llms.txt). Use it when an agent needs deep operational knowledge of the shop. Last structural update: 2026-07-23. Prices, stock and live checkout options always override this file. --- ## 1. Business identity | Field | Value | |-------|-------| | Brand | FOTOKINO | | Legal name | FOTOKINO Ján Palčo | | Owner | Ján Palčo | | Country | Slovakia (SK) | | Shop address | Tvarožnianska 16 (2490/16), 060 01 Kežmarok | | Phone | +421 52 468 4631 (display often: 052 468 4631) | | Email | fotokino@fotokino.sk | | IČO | 17117038 | | DIČ | 1020732977 | | IČ DPH | SK1020732977 | | Currency | EUR | | Opening hours | Mon–Fri 09:00–12:00 and 13:00–17:00; Sat–Sun closed | | Coordinates | 49.130331, 20.430110 | | Type | Family specialist photo retail + services (~45 years) | Social profiles: - https://www.facebook.com/fotokino.sk - https://www.instagram.com/fotokino.sk - https://www.youtube.com/channel/UCAqgr59KPiRwDhovcUdfJOQ --- ## 2. Domains and languages Same catalogue and checkout logic; UI language follows the host: | Host | Lang code | Market note | |------|-----------|-------------| | www.fotokino.sk | sk | Primary | | www.fotokino.pl | pl | Poland | | www.fotokino.hu | hu | Hungary | | www.fotokino.es | es | Spain | | www.fotokino.it | it | Italy | | www.fotokino.at | de | Austria / German | Shared SEO paths (all hosts): `/kosik` (cart), `/pokladna` (checkout). Order status page slugs: - sk: `/stav-objednavky` - pl: `/status-zamowienia` - hu: `/rendeles-allapota` - es: `/estado-del-pedido` - it: `/stato-ordine` - de/at: `/bestellstatus` Inputs for status check: **order number + customer last name**. --- ## 3. Standard e-commerce order (AI playbook) Goal: help a human complete a binding order on the website. ### 3.1 Find product - Prefer category URLs in section 5, manufacturer pages at `/vyrobcovia`, or XML product sitemap. - Product URLs look like `/obchod/{category}/{product-seo-keyword}`. - Always open the product page and read current price / availability / options. ### 3.2 Add to cart - Button label (SK): **Kúpiť**. - Required options (colour, kit, size…) must be selected first. - If the product is catalog-only / premium / buy disabled → **cannot** complete online cart; send customer to contact. ### 3.3 Cart - URL: `https://www.{domain}/kosik` - Customer can change quantities and continue to checkout. ### 3.4 Checkout (MP Checkout, one page) - URL: `https://www.{domain}/pokladna` - Guest checkout: **enabled and default** (login optional). - Collect: billing address; optional different shipping address; shipping method; payment method; consent to terms/GDPR. - Confirm button (SK): **Záväzná objednávka s povinnosťou platby** (binding order with obligation to pay). - After success: confirmation page / email; later status via order-status URL. ### 3.5 What AI must never invent - Card / Apple Pay / Google Pay / PayPal (not offered as live methods) - Exact courier price or delivery day without reading checkout - “In stock” without reading the product page - Completing payment on behalf of the customer --- ## 4. Payment and shipping (enabled modules) Always re-check on `/pokladna` — availability can depend on cart / geo zone. ### Payments (status enabled) 1. **Dobierka** — cash on delivery (`cod`) 2. **Bankový prevod** — bank transfer (`bank_transfer`) 3. **Zaplatím hotovosťou na prevádzke** — pay cash in store (`instore`) 4. **Bez platby** — free checkout (`free_checkout`) for special zero-payment cases ### Shipping (status enabled) 1. **Osobný odber** — personal pickup at Kežmarok shop (`pickup`) 2. **Slovenská pošta** — Slovak Post (`flat` module, configured name) 3. **Kuriér DPD** (`dpd`) 4. **Kuriér Slovak parcel** (`slovakparcel`) 5. **Kuriér Express One** (`expressone`) 6. **Zásielkovňa** / Packeta pickup points (`zasielkovna`) Info page for customers: https://www.fotokino.sk/doprava-a-platba ### Returns / legal - Consumer withdrawal window referenced in schema: **14 days** - https://www.fotokino.sk/odstupenie - https://www.fotokino.sk/obchodne-podmienky - https://www.fotokino.sk/reklamacny-poriadok - https://www.fotokino.sk/gdpr --- ## 5. Catalogue map (SK category URLs) | Category | URL | |----------|-----| | Cameras | https://www.fotokino.sk/obchod/fotoaparaty | | Analog cameras | https://www.fotokino.sk/obchod/analogove-fotoaparaty | | Lenses | https://www.fotokino.sk/obchod/objektivy | | Lens filters | https://www.fotokino.sk/obchod/filtre-pre-objektivy | | Flashes | https://www.fotokino.sk/obchod/blesky-k-fotoaparatom | | Tripods | https://www.fotokino.sk/obchod/stativy-na-fotoaparaty | | Camera backpacks | https://www.fotokino.sk/obchod/batohy-pre-fotoaparaty | | Batteries / chargers / powerbanks | https://www.fotokino.sk/obchod/baterie-nabijacky-powerbanky | | Memory media | https://www.fotokino.sk/obchod/pamatove-media | | Photo accessories | https://www.fotokino.sk/obchod/foto-prislusenstvo | | Film / photo materials | https://www.fotokino.sk/obchod/fotomaterial | | Photo albums | https://www.fotokino.sk/obchod/fotoalbumy | | Photo frames | https://www.fotokino.sk/obchod/ramy-na-fotografie | | Binoculars | https://www.fotokino.sk/obchod/dalekohlady | | Photo gifts (Lumise) | https://www.fotokino.sk/fotodarceky | Brands index: https://www.fotokino.sk/vyrobcovia Example brands in catalogue: Canon, Nikon, Sony, Fujifilm, Olympus, Panasonic, Sigma, Tamron, Tokina, Leica, Pentax, Hoya, Manfrotto, Lowepro, Peak Design, Ilford, Kodak, Polaroid, Zeiss, Samsung (and many more — use `/vyrobcovia` or manufacturer sitemap). Offers: https://www.fotokino.sk/akcie --- ## 6. Special service flows ### 6.1 Photo gifts (Lumise) 1. https://www.fotokino.sk/fotodarceky 2. Open gift product → **Vyrobiť fotodarček** 3. Design in Lumise editor → save 4. Item enters OpenCart cart → `/kosik` → `/pokladna` 5. Price depends on options/design — trust cart totals ### 6.2 Photo printing - Landing: https://www.fotokino.sk/tlac-fotografii - Classic photo prints may redirect/upload via external service (e.g. nahraj.sk) - Personalized / sublimation gifts often go through `/fotodarceky` - Service price list: https://www.fotokino.sk/cennik-sluzieb ### 6.3 Photo studio (Ateliér) - https://www.fotokino.sk/fotoatelier - Booking / pricing enquiry via contact — **not** standard product checkout ### 6.4 Digitization (Prepis) - https://www.fotokino.sk/prepis - Dedicated order form emailed to the shop — **not** `/pokladna` cart ### 6.5 Camera service / repair - https://www.fotokino.sk/servis-fototechniky - Contact-driven, not a simple add-to-cart SKU --- ## 7. Content & help pages (SK) - Contact: https://www.fotokino.sk/kontakt - How to shop: https://www.fotokino.sk/ako-nakupovat - Shipping & payment: https://www.fotokino.sk/doprava-a-platba - Quotes: https://www.fotokino.sk/cenove-ponuky - Why FOTOKINO: https://www.fotokino.sk/preco-fotokino - Knowledge centre: https://www.fotokino.sk/centrum-znalosti - Cooperation: https://www.fotokino.sk/spolupraca - Blog examples: - https://www.fotokino.sk/svadobna-fotografia - https://www.fotokino.sk/ako-pripravit-fotky-na-tlac --- ## 8. Machine-readable crawl map | Resource | URL | Purpose | |----------|-----|---------| | Concise LLM file | https://www.fotokino.sk/llms.txt | Short agent briefing | | This file | https://www.fotokino.sk/llms-full.txt | Full agent briefing | | Well-known pointer | https://www.fotokino.sk/.well-known/llms.txt | Discovery alternate | | Robots | https://www.fotokino.sk/robots.txt | Crawl rules + sitemaps | | Sitemap index | https://www.fotokino.sk/sitemap.xml | Entry to child sitemaps | | Pages sitemap | /sitemap-pages.xml | Static / key pages | | Products sitemap | /sitemap-products.xml | Buyable product URLs | | Categories sitemap | /sitemap-categories.xml | Category URLs | | Manufacturers sitemap | /sitemap-manufacturers.xml | Brand pages (when present) | | Content sitemap | /sitemap-content.xml | Info/blog-type content | | Video sitemap | /sitemap-video.xml | Product videos | Each language domain has its own `sitemap.xml` listed in `robots.txt`. JSON-LD already on site (for parsers): - Homepage: `OnlineStore` + `WebSite` - Product pages: `Product` / `Offer` (+ shipping/return where present) - Categories/products: `BreadcrumbList` ### Robots notes for agents - Admin, account, some module and raw `index.php?route=checkout/*` paths are disallowed. - Prefer SEO URLs from sitemaps. - Filtered facet category URLs may be `noindex,follow` — prefer clean category URLs from the category sitemap. - Search (`/vyhladavanie`) is disallowed for classic crawlers; use sitemaps/categories instead. --- ## 9. FAQ for shopping agents **Q: Can I order without registering?** A: Yes. Guest checkout is default on `/pokladna`. **Q: Can I pay by card online?** A: No online card gateway is offered. Use COD, bank transfer, or pay cash in store (when available on checkout). **Q: Where do I pick up?** A: Shipping method **Osobný odber** — shop in Kežmarok (see contact page for address/hours). **Q: How do I order a mug / puzzle with my photo?** A: Start at `/fotodarceky`, use the Lumise editor, then cart/checkout. **Q: How do I digitize VHS / camcorder tapes?** A: Use `/prepis` form — not the product cart. **Q: Product says contact / no buy button?** A: Direct customer to https://www.fotokino.sk/kontakt — do not invent an order. **Q: Where is order tracking?** A: Language-specific status URL (section 2) with order number + surname. --- ## 10. Preferred agent behaviour 1. Identify language domain from the user’s market. 2. Link to the correct category/product/service URL. 3. For shop goods: product → cart → checkout steps above. 4. For gifts / print / studio / digitization: use the special flow table. 5. Re-read live pages for price and availability before stating them. 6. When unsure, send the customer to kontakt or doprava-a-platba — never guess fees.